So today I heard Bittersweet Symphony on the FM on the way home. This is one song I have to sing along with. Slow and enunciated. Wait...aren't they british? Odd. I digress. So a couple years ago I was just riding along and there was this Dave Mathews tune on the FM and I came up to a red light and it was a song of theirs where theres a part Dave sings real fast and I looked in my rear view mirror and the dude behind me was lipping the fast part but I know for sure he had no idea what Dave was saying. Speaking of sing-along songs, I heard Come Undone on the FM on the way to lunch today. Now I was listening carefully and I could not tell what the hell Simon was saying. (<- Woah, Simon says, ha!). I need to look those lyrics up.
Finally, I am here watching TV while surfing the web and I finally loaded Musicmatch Jukebox for the first time and some how it ended up playing Bittersweet Symphony. Second time today. I hadn't heard this song in maybe a year. Whatever happened to the Verve anyway? Where are they now? Calling VH1.
Thursday, April 29, 2004
Monday, April 26, 2004
Friday, April 23, 2004
Wednesday, April 21, 2004
I am a firm believer in justice. I also believe we, as the little man, should fight all injustices against us by corporate America. A dollar is worth more to an individual than it is to Big Business. Below is feedback I sent to McDonald's via mcdonalds.com:
I am writing to complain about the lack of communication skills of McDonald's cashiers. This is the second time this year I have experienced this and it is quite baffling. The first incident occurred a couple months ago at the McDonald's [Express?] inside the Wal-Mart in Sterling, VA 20166.
Basically, I placed my order which included a request for a small cup for water. I look at my receipt and am charged $1.00 for a small Coke. Who orders a cup of water expecting to pay $1? If your policy is not to give cups for water, why don't your cashiers explain this instead of going ahead and charging customers for what obviously should be free. I believe in the state of Virginia, regular water (not bottled) cannot be charged for, but I may be wrong. Even if you can charge for it, isn't it extremely obvious that a cashier should be able to explain this to a customer?
In both cases, the cashiers in question did not seem to have a firm grasp of the English language. Basically, they can't express concepts which should be quote obvious, or they don't feel comfortable doing so. I don't begrudge them for not knowing our language yet, but customer service includes communication.
The manager in this case gave me $1 cash back without accounting for the tax. That's fine by me. I am just disheartened that customer service does not seem to be a priority in hiring cashiers. To me, it is painfully obvious that when one asks for a cup for water, they don't expect to be paying $1 for it. Any sensible cashier should at least know to explain that a customer will be charged, if this is McDonald's policy.
Thank you for your time.
Is this trifling? This fight is not about $1, although gift certificates will gladly be accepted alongside a corporate apology. There are two things in play here. First, the little man [me] getting shafted by big business. Again, relatively speaking, $1 in my pocket is worth more than $1 in a McDonald's earnings report. Hello, Billions Served. Millions screwed, I say.
Secondly, just the fact that there are people out there who don't have the common sense to know that when a person asks for a small cup for water, they don't want to pay the price of a Coke. Hello, McFly (<- that McFly came out before I made the mental connection with McDonald's; damn that was nice). These are McDonald's with self-serve soda fountains. Why would I explicity ask for a cup for water and expect to pay for it?
I am writing to complain about the lack of communication skills of McDonald's cashiers. This is the second time this year I have experienced this and it is quite baffling. The first incident occurred a couple months ago at the McDonald's [Express?] inside the Wal-Mart in Sterling, VA 20166.
Basically, I placed my order which included a request for a small cup for water. I look at my receipt and am charged $1.00 for a small Coke. Who orders a cup of water expecting to pay $1? If your policy is not to give cups for water, why don't your cashiers explain this instead of going ahead and charging customers for what obviously should be free. I believe in the state of Virginia, regular water (not bottled) cannot be charged for, but I may be wrong. Even if you can charge for it, isn't it extremely obvious that a cashier should be able to explain this to a customer?
In both cases, the cashiers in question did not seem to have a firm grasp of the English language. Basically, they can't express concepts which should be quote obvious, or they don't feel comfortable doing so. I don't begrudge them for not knowing our language yet, but customer service includes communication.
The manager in this case gave me $1 cash back without accounting for the tax. That's fine by me. I am just disheartened that customer service does not seem to be a priority in hiring cashiers. To me, it is painfully obvious that when one asks for a cup for water, they don't expect to be paying $1 for it. Any sensible cashier should at least know to explain that a customer will be charged, if this is McDonald's policy.
Thank you for your time.
Is this trifling? This fight is not about $1, although gift certificates will gladly be accepted alongside a corporate apology. There are two things in play here. First, the little man [me] getting shafted by big business. Again, relatively speaking, $1 in my pocket is worth more than $1 in a McDonald's earnings report. Hello, Billions Served. Millions screwed, I say.
Secondly, just the fact that there are people out there who don't have the common sense to know that when a person asks for a small cup for water, they don't want to pay the price of a Coke. Hello, McFly (<- that McFly came out before I made the mental connection with McDonald's; damn that was nice). These are McDonald's with self-serve soda fountains. Why would I explicity ask for a cup for water and expect to pay for it?
Tuesday, April 20, 2004
I got me some new whips the other day. Nuriya has her 9 month checkup today so I had to ride the Jet 35 miles to work today. I'm just learning stick so it was pretty stressful. I pretty much got it down except for starting on any incline so I avoided my usual route and took the one that ended up taking 1hr 45mins! S'all good with the Monsoon though.
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